Traded in our old SUV for a minivan on a cold, rainy day. The owners were very kind and inviting. We were treated more like family than customers. We were given a more-than-fair amount for our trade in, and they financed us even though our credit isn't that good. There was no pressure to buy, and they didn't bother us while we were perusing their inventory. We will definitely be buying there again. Thank you!